Everything you might want to know · Book direct for the best rate.
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HomeFAQ◆ Quick answers

Frequently asked questions.

Booking, the home, the location, and the things graduation families, park-goers, and long-stay guests ask most — all in one place.

FAQ

Booking & cancellation.

Booking
How do I book the home directly?
Use the booking calendar on this site to check your dates and reserve. Booking direct gets you the best available rate and lets you message us with any questions about your stay.
Why book direct instead of through Airbnb or Vrbo?
Booking direct typically means a better rate (no extra platform service fees) and a direct line to us for questions, special requests, and longer-stay or monthly pricing.
What is the cancellation policy?
Direct bookings include free cancellation — the exact window is shown on the booking page. If your plans, or for graduation families your Airman's date, shift, you are not boxed in.
Is there a minimum stay?
Minimum stay varies by season and is shown in the booking calendar when you select your dates.
FAQ

The home & amenities.

The home
How many people does the home sleep?
The home sleeps six across three bedrooms — a king, a queen, and two twins — with two bathrooms.
What amenities are included?
A full kitchen, in-home washer and dryer, reliable WiFi, air conditioning, smart-lock self check-in, off-street parking, and a fully fenced backyard with a fire pit.
Is parking available?
Yes — there is off-street parking with a driveway and garage, so you can comfortably keep a vehicle. A car is the easiest way to get around San Antonio and onto base.
What are check-in and check-out like?
Check-in is contactless via a smart lock, so you can arrive on your own schedule — handy for late flights. Your exact check-in and check-out times are confirmed on your booking.
Is the home pet-friendly?
Yes, dogs are welcome and the backyard is fully fenced. A pet fee or limit may apply — just ask when you book. See our pet-friendly page for nearby dog parks and tips.
FAQ

Location & getting around.

Location
Where is the home located?
On San Antonio's Far West Side — about ten minutes from the Lackland gate and SeaWorld, with quick highway access to downtown, the airport, and the other attractions.
How far is it from Lackland AFB, SeaWorld, and the airport?
Roughly ten minutes to the Lackland gate and SeaWorld, and 20 to 25 to San Antonio International Airport and downtown. See our Westside guide for a full drive-time list.
FAQ

BMT graduation.

Graduation
Is the home good for a BMT graduation?
It is a popular choice for graduation families — a whole house about ten minutes from the gate, with room for the family and self check-in for early mornings. See our full BMT graduation guide.
More for graduation families: the full graduation guide, getting on base, the packing list, and things to do.
FAQ

Theme parks.

Theme parks
Are there military discounts for the theme parks?
SeaWorld offers active-duty military complimentary admission through Waves of Honor, plus discounted passes — details and links are on our SeaWorld guide.
FAQ

Extended & monthly stays.

Extended stays
Do you offer monthly or extended-stay rates?
Yes — longer stays earn reduced weekly and monthly rates. Message us with your dates and stay length for an extended-stay quote. It is a great fit for PCS, TDY, and training.
Details on the military & extended-stay page, and traveling with a dog on the pet-friendly page.

Still have a question?

Check your dates and send us a message — we are quick to reply and happy to help with anything not covered here. Book direct for the best rate.

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